Commissioners and providers

This page has reports and examples of new ways of thinking about the role of commissioners in a personalised social care system. There is also some early thinking about how providers might be able to respond to a changed relationship with people who use their services.

• Working together for change: using person-centred information for commissioning
  The Department of Health worked with a group of councils, providers, community organisations and people using services to test and refine a method for collating and analysing person-centred information...
• Commissioners and Providers Together: The Citizen at the Centre
  The vision which underpins self directed support will only become a reality if commissioners and providers find new ways to work together in order to support people in their desire to become active citizens....
• Contracting for personalised outcomes: learning from emerging practice
  Contracting for personalised outcomes draws on learning from six local authorities who have begun to reshape their contracts, processes, range of budget holding options and relationships with the provider...
• Barking and Dagenham: Individual Service Fund Service Level Agreement (Personalisation Toolkit Example)
  This is an agreement between Barking and Dagenham and a provider for an Individual Service Fund. This document has been provided by a third party organisation/individual as a supporting example for...
• London Borough of Barking and Dagenham ISF 3 way contract (Personalisation toolkit example)
  This is a 3 way contract between Barking and Dagenham, a provider and an individual budget recipient This document has been provided by a third party organisation/individual as a supporting example...
• Micro Markets Project: Report On Progress After One Year
  Micro enterprises are vital elements of a diverse market that provides real choice to people. However the number of micro providers has fallen over the last five years as a result of the many barriers...
• Supporting Micromarket Development: A Practical Guide for Local Authorities
  The Department of Health has funded a three-year NAAPS project to test a business model designed to support and stimulate the development of a range of micro care and support services in order to provide...
• Commissioning for Support Planning and Brokerage: a resource tool
  This tool is designed to help councils, local people and other key stakeholders to identify what brokerage resources are available in their community, to recognise where there might be gaps and to determine...